How to improve customer satisfaction on Facebook provided by Coursera is a comprehensive online course, which lasts for 2 hours worth of material. How to improve customer satisfaction on Facebook is taught by Mo Rebaie. Upon completion of the course, you can receive an e-certificate from Coursera. The course is taught in Englishand is Paid Course. Visit the course page at Coursera for detailed price information.
2 hours worth of material
In progress
In this guided project, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook.
By the end of this project, you will have learned how to ensure customer satisfaction on Facebook.
