How to Get Great Customer Service

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Free Online Course: How to Get Great Customer Service provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. How to Get Great Customer Service is taught by Jeff Toister.

via LinkedIn Learning

Less than 1 hour of material

Self Paced

Learn the secrets to consistently get great customer service.

Syllabus

Introduction
- Get great customer service
- What to know before watching this course
1. Build Relationships
- Create connections with people
- Learn from expert service providers
- Choose the best service channel
2. Earn Extraordinary Service
- Be the best customer
- Request extra service with tact
- Show some customer service love
3. Solve Problems
- Avoid bad attitude roadblocks
- Be part of the solution
- Determine how and when to complain
Conclusion
- Next steps

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Language

English
Certificate
Certificate Available
Date of Start
22nd August, 2018
Price
Free Trial Available
Provider
LinkedIn Learning
Taught By

Jeff Toister
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How to Get Great Customer Service

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