Overview
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Learn how to hold your team accountable for great performance while authentically expressing care and respect for the employees’ dignity.
Syllabus
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Introduction
- The importance of accountability and care
- Making dignity the basis of accountability
- How to deepen relationships with dignity
- Clarity of expectations shows dignity
- Employ small gestures to demonstrate care
- Show care through greater fairness
- Connect peoples' dreams to strategic priorities
- Creating an ongoing feedback routine
- Why tough conversations show you care
- Addressing performance shortfalls
- Show grace when things go wrong
- Help others learn from failure
- Blending compassion and grace with high standards
