Hiring and Managing UX Professionals

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Free Online Course: Hiring and Managing UX Professionals provided by LinkedIn Learning is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Hiring and Managing UX Professionals is taught by Cory Lebson.

Overview
  • Get a holistic take on hiring, contracting, and retaining UX professionals. Learn about the specialties within UX, how to find talent, and how to support the creatives you hire.

Syllabus
  • Introduction

    • Hiring UX professionals
    1. How Is UX Work Structured?
    • What is UX and where do you start?
    • UX fields: Design, research, and strategy
    • Design-based jobs and skill sets
    • User research, accessibility, and human factors
    • UX strategy, content strategy, and customer experience
    • Figure out what skills you need on your team
    2. Who's Going to Do the Work?
    • Employees, freelancers, and moonlighters
    • Agencies and larger consulting firms
    • Generalists and experts
    • Mix and match for success
    3. How Do You Find Who You're Looking for?
    • Employers and recruiters: Be a part of the UX community, too
    • Create your UX elevator pitch
    • Align your job titles and descriptions
    • Seek out staff and contractors
    • Giving newbies a chance
    • Learning break
    4. Assessing Credibility
    • Are the people you find right for you?
    • Corporate credibility
    • Portfolios and NDAs
    5. Working with Consultants
    • Contracting, pricing, and timing
    • Alignment, knowledge, and expertise
    • Contractor communication and work location
    • Learning break
    6. An Employer's Guide to Happy Employees
    • Understand the needs of creatives
    • Support career advancement
    Conclusion
    • Next steps