Overview
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Manage your message, yourself, and stakeholders when tension is high. Get practical tips and real-life examples that can help you prepare to shine in high-stakes moments.
Syllabus
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Introduction
- High-stakes communication
- What is high-stakes communication?
- Before and after applying skills
- Define the outcome
- Craft key messages
- Prepare for brevity
- Tell a story
- Manage your mindset
- Your body under pressure
- Manage your physical presence
- Connect with individual stakeholders
- Physically shift to connect
- Managing multiple stakeholders
- Practicing high-stakes moments
- Messaging pitfalls
- Mindset and physical oversights
- Stakeholder mistakes
- Move forward in high-stakes moments
