Overview
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Learn how to solve common IT issues on your own. This collection of hardware, software, and networking troubleshooting tips helps Windows users help themselves.
Syllabus
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1. Operating System
- Dealing with a bad sign-in
- Doing a Windows checkup
- Recovering a deleted file
- Locating a lost file
- Rolling back an update
- Fixing a full hard drive
- Controlling the taskbar
- Speeding up a slow computer
- Uninstalling software
- Mapping a network drive
- Managing desktop icons
- Configuring system updates
- Formatting media
- Setting laptop power options
- Setting desktop power options
- Dealing with an unknown file type
- Restarting the operating system
- Renaming a group of files
- Opening an unknown file attachment
- Knowing when to call for help
- Finding the PC's IP address
- Understanding networking terms
- Reviewing network layout
- Troubleshooting the network connection
- Managing Wi-Fi networks
- Restarting the network
- Checking network privacy
- Accessing a shared folder
- Sharing a folder
- Updating the Wi-Fi password
- Checking your internet speed
- Mapping a network drive
- Working with a flakey Wi-Fi connection
- Being password smart
- Updating your password
- Spotting a secure website
- Recognizing a phishing attack email
- Clearing the browser history
- Reviewing Wi-Fi security options
- Managing online passwords
- Disabling Windows remote desktop access
- Running Windows Defender
- Understanding website certificates
- Checking a bad keyboard or mouse
- Understanding PC sound connections
- Turning off a stubborn computer
- Identifying odd computer noises
- Disabling the backstage
- Showing (and hiding) the ribbon
- Selecting another printer
- Repairing an Office installation
- Updating the Quick Access Toolbar
- Excel: Freezing rows or columns
- Excel: Understanding hash errors
- Excel: Using the single quote
- PowerPoint: Starting a presentation
- PowerPoint: Move around a presentation
- PowerPoint: Create a slideshow video
- PowerPoint: Slideshow tips
- Word: Centering a page
- Word: Adding a page border
- Word: Changing the default font
- Word: Removing the last blank page
- Word: Rotating a single page
- Word: Restoring the Save All command
- Word: Setting tab stops
- Creating a new task view
- Changing AutoPlay behavior
- Pruning recent file lists
- Reviewing keyboard shortcuts
- Configuring Windows 10 sync
- Arranging windows
- Saving your eyes with dark mode
- Using night light
- Ratcheting up privacy protection
- Understanding Quick Access
- Accepting why things go wrong
- Checking the hardware
- Locating troubleshooting tools
- Using the Task Manager
- Activating File History
- Reviewing events
- Recovering an earlier version of a file
- Restoring files from a backup
- Setting a restore point
- Using system restore
- Preparing for a road trip
- Going on the road
- Configuring the power buttons
- Adding a full-size monitor and keyboard
- Entering tablet mode
- Connecting to a projector
- Exploring keyboard secrets
- Working with the touch keyboard
- Protecting your laptop
- Connecting to a VPN
- Pinning items to the taskbar
- Adding the address bar
- Sending favorites to the desktop
- Changing file association
- Safely removing external storag
- Recognizing USB colors
- Launching a program at startup
- Using pins for popular files
- Useful keyboard and mouse shortcuts
- Panic-driven keyboard shortcuts
- Fixing a photo
- Changing image file formats
- Monitoring performance
- Disabling Windows background services
- Understanding memory leaks
- Stopping a stuck program
- Using file and drive compression
- Adding a second hard drive
- Adding more memory
- Disabling startup programs
- Improving hard drive performance
- Reviewing system performance
- Looking at storage
- Visiting the Disk Management console
- Preparing a new drive
- Partitioning a new drive
- Repartitioning a drive
- Extending and shrinking partitions
- Creating a mirrored volume
- Formatting and reformatting media
- Reassigning drive letters
- Mounting an external drive
- Creating files, rules, and limitations
- Organizing files in folders
- Moving and duplicating files
- Working with removable storage
- Archiving files and folders
- Deleting and recovering files
- Creating a shortcut
- Starting a new item
- Opening a file with a specific program
- Marking files as read-only or hidden
- Locking the PC
- Stopping a print job
- Adding more USB devices
- Buying a new PC or laptop
- Using a UPS
- Updating the graphics driver
- Starting the Windows recovery environment
- Entering safe mode
- Using a foreign-language keyboard
- Applying BitLocker protection
- PDF tips and tricks
- Filling in and signing a PDF form
- Working with PDF files on the web
- Creating a PDF
- Creating a PDF form
- Exporting a PDF to Microsoft Office
- Securing a PDF
- PDF troubleshooting
- Handy Excel keyboard shortcuts
- Creating an instant table in Excel
- Dealing with cell references in Excel
- Sizing rows and columns in a worksheet
- Naming cells
- Creating a drop-down list
- Working with text
- Using the LOOKUP formulas
- Modifying a chart
- Merging Excel and Word
- Selecting the perfect browser
- Choosing a search engine
- Setting site permissions
- Opening a group of bookmarks
- Managing Chrome extensions
- Customizing the browser
- Changing the web page view
- Configuring multiple browser accounts
- Dealing with cookies
- Browsing privately
- Qualifying for the Windows 11 upgrade
- Checking for Windows 11 updates
- Clearing a stuck Windows update
- Reviewing Windows 11 changes
- Checking out the widgets
- Exploring files in Windows 11
- Accessing the Windows 11 shortcut menu
- Reviewing the Windows 11 taskbar corner
- Setting display options in Windows 11
- Using Linux in Windows 11
- Discovering Windows 11 backup options
- Using the office printer
- Creating an Outlook contact group
