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Get Started with Contact Tracing

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Free Online Course: Get Started with Contact Tracing provided by Trailhead is a comprehensive online course, which lasts for 5 hours worth of material. The course is taught in English and is free of charge.

Salesforce via Trailhead
5 hours worth of material
Self Paced
Overview

  • Learn about the role of contact tracers during the COVID-19 pandemic.

    • Learn about COVID-19, the virus that causes it, and the public health response.
    • Learn how contact tracers help slow the spread of COVID-19.
    • Learn how to thoughtfully and effectively conduct a contact tracing interview.
    • Use health coaching tools and build rapport as a contact tracer.

Syllabus

    • COVID-19 and Public Health
      • Learn the Signs and Symptoms of COVID-19
      • Learn How COVID-19 Is Spread
      • Understand the Public Health Response to COVID-19
    • Contact Tracer Roles and Responsibilities
      • Learn About Case Investigation and Contact Tracing
      • Learn About the Responsibilities and Tools of Contact Tracers
      • Understand Isolation and Quarantine
      • Create Action Plans for Isolation and Quarantine
    • Contact Tracing Interviews
      • Conduct a Contact Tracing Interview
      • Learn About Perceptions and Implicit Bias
      • Learn the Principles of Cultural Humility
    • Health Coaching for Contact Tracers
      • Listen Actively
      • Set the Agenda for the Interview
      • Learn About Health Coaching Tools
      • Address Motivation

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