Overview
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Join LinkedIn Influencer Fred Kofman as he explains why we sometimes fail to fulfill commitments, and how to take steps to ensure that this pattern doesn't continue.
Syllabus
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Introduction
- Welcome
- Clarify requests
- Eric's story
- What to ask yourself before making a commitment
- Coaching session, part 1: Fred and Eric
- The conditions of integrity
- Coaching session, part 2: Fred and Eric
- Report a commitment at risk
- How to make an effective apology
- Coaching session, part 3: Fred and Eric
- How to build trust
- Eric's conclusion
- The meaning of integrity
