Drive Sales with Operational Excellence

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Free Online Course: Drive Sales with Operational Excellence provided by Trailhead is a comprehensive online course, which lasts for 3-4 hours worth of material. The course is taught in English and is free of charge.

Overview
  • Use the Sales Cloud platform to optimize your sales operations and set up your team for success.

    • Get your sales reps using Salesforce to succeed.
    • Optimize Sales Cloud so your team can be productive every single day.
    • Create balanced territories and forecast sales effectively with the Sales Cloud platform.
    • Use Salesforce collaboration tools to sell as a team.
    • Learn to manage prospects from lead to close in Sales Cloud.
    • Learn how your sales team can use data to close deals.

Syllabus
    • Salesforce Adoption Strategies
      • Accelerate Salesforce Adoption
      • Prepare to Build Your Salesforce Journey
      • Create the Ideal Salesforce Org for Your Company
      • Deploy Your Salesforce Technology
      • Drive Long-Term Adoption
    • Sales Cloud Productivity Best Practices
      • Set Goals to Meet Goals
      • Automate Everything
      • Direct Your Reps to the Best Leads
      • Give Your Reps Super Powers with the Intelligence of Einstein
      • Boost Productivity with Mobile
    • Sales Territories and Forecasting
      • Learn Territory Management Best Practices
      • Plan Your Territories the Salesforce Way
      • Track the Most Important Metrics
      • Manage Territories and Crush Your Sales Goals
      • Forecast with Precision
      • Discover Dashboards Every Sales Leader Needs
    • Sales Team Collaboration
      • Sell as a Team
      • Collaborate Your Way to Success
    • Opportunity Management
      • Work as a Team to Build a Strong Pipeline
      • Qualify and Route Leads to Your Reps
      • Manage Opportunities to Close Deals
    • Account Data Strategies
      • Use Data to Get a 360-Degree View of Your Customers
      • Develop a Data-Backed Account Management Strategy