Design Conversational Flows for your Agent provided by Coursera is a comprehensive online course, which lasts for 1-2 hours worth of material. Design Conversational Flows for your Agent is taught by Google Cloud Training. Upon completion of the course, you can receive an e-certificate from Coursera. The course is taught in Englishand is Paid Course. Visit the course page at Coursera for detailed price information.
1-2 hours worth of material
Upcoming
This is a self-paced lab that takes place in the Google Cloud console. Contact Center AI can increase customer satisfaction and operational efficiency by improving call deflection rates, and achieve shorter handling, while making overall operations faster and more effective. In this lab, you'll learn how to use Dialogflow to create a conversational interface.
