Dealing with Difficult People in Your Office

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Free Online Course: Dealing with Difficult People in Your Office provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Dealing with Difficult People in Your Office is taught by Pete Mockaitis | How to Be Awesome at Your Job.

Overview
  • In this course, adapted from the podcast How to Be Awesome at Your Job, psychiatrist Jody Foster offers tips for handling the distinct kinds of difficult people in your workplace.

Syllabus
  • Dealing with Difficult People in Your Office

    • Ten types of difficult people
    • Personality traits make people interesting and difficult
    • Consider cultural fit
    • Address the issue promptly
    • Push past the discomfort of confrontation
    • Dealing with the Venus flytrap
    • Be consistent with your boundaries
    • Use varied approaches for correcting behaviors