CUST105: Customer Service

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CUST105: Customer Service provided by Saylor Academy is a comprehensive online course, which lasts for 25 hours worth of material. Upon completion of the course, you can receive an e-certificate from Saylor Academy. The course is taught in Englishand is Free Certificate. Visit the course page at Saylor Academy for detailed price information.

via Saylor Academy

25 hours worth of material

Self Paced

- Course Introduction
- Unit 1: The Customer Service Workplace
- Unit 2: Customer Service Duties
- Unit 3: Customer Service Skillsets
- Unit 4: The Customer Service Career
- Unit 5: Improving the Customer Experience
- Unit 6: Responsibility to the Customer
- Unit 7: Course Project – Customer Service Training Manual
- Course Feedback Survey
- Certificate Final Exam
- Saylor Direct Credit

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Language

English
Certificate
Certificate Available
Date of Start
30th December, 2022
Price
Free Certificate
Provider
Saylor Academy
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CUST105: Customer Service

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