CRM Fundamentals and Practice

Go to class

Write Review

CRM Fundamentals and Practice provided by FutureLearn is a comprehensive online course, which lasts for 12 weeks long, 4 hours worth of material. CRM Fundamentals and Practice is taught by Laura Zuluaga. Upon completion of the course, you can receive an e-certificate from FutureLearn. The course is taught in Englishand is Paid Course. Visit the course page at FutureLearn for detailed price information.

Trailhead via FutureLearn

12 weeks long, 4 hours worth of material

24th, Oct 2022

Boost your career in customer experience management

Learn how to improve customer experience using customer relationship management platforms such as Salesforce.

Syllabus

Courses under this program:
Course 1: CRM Fundamentals and Practice: Introduction to Salesforce
-
egin to understand how to use Salesforce CRM software to generate customer insights, in this introductory course.

Course 2: CRM Fundamentals and Practice: Salesforce Reports, Objects, and Data Management
-Continue learning how to use Salesforce in this course covering Salesforce reports, Salesforce objects, data management and more.

Course 3: CRM Fundamentals and Practice: Salesforce Automation and Best Practice
-
Discover how to use Salesforce automation to make processes and workflows more effective, and explore CRM best practice.

0, based on 0 Course votes at GetYourEducation

Start your review of CRM Fundamentals and Practice

Add review ->

Language

English
Certificate
Certificate Available
Date of Start
24th October, 2022
Level
Beginner
Price
Paid Course
Provider
FutureLearn
Taught By

Laura Zuluaga
Share this course

CRM Fundamentals and Practice

3D Wooden Textiles for Beginners

Digital Brand Strategy: Elevate The User Experience

Flavorful Food Illustration with Watercolor

FPGA computing systems: Background knowledge and introductory materials

Freehand Sketching with Acrylic and Watercolor

Fundamentals of the Chinese character writing. Part 2