Overview
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Learn how to define your organization's culture, set direction, manage organizational performance, and ensure the right platforms and processes are in place to reinforce the culture.
Syllabus
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Introduction
- Welcome
- Components of high-performing cultures
- Creating the virtuous circle
- Assessing your current culture
- Defining high performance
- Creating a compelling vision and mission
- Linking culture to purpose
- Tying strategy to culture
- Choosing your communication vehicles
- Telling stories
- Making culture a conversation
- Building your teams
- Building your processes
- Setting goals and measuring results
- Rewarding good behaviors
- Punishing bad behaviors
- Taking small actions
- Highlighting culture moments
- Providing regular feedback
- Overcoming common obstacles
- Next steps
