Create Customer Support Data with Google Sheets

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Create Customer Support Data with Google Sheets provided by Coursera is a comprehensive online course, which lasts for 1-2 hours worth of material. Create Customer Support Data with Google Sheets is taught by Melissa Al-Shaer. Upon completion of the course, you can receive an e-certificate from Coursera. The course is taught in Englishand is Paid Course. Visit the course page at Coursera for detailed price information.

Overview
  • By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service.

    Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.