Create a User Journey Map in Miro

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Create a User Journey Map in Miro provided by Coursera is a comprehensive online course, which lasts for 2 hours worth of material. Create a User Journey Map in Miro is taught by Tricia Bagley. Upon completion of the course, you can receive an e-certificate from Coursera. The course is taught in Englishand is Paid Course. Visit the course page at Coursera for detailed price information.

Overview
  • By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements.

    To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork.

    Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.