Create a services customer satisfaction process provided by Coursera is a comprehensive online course, which lasts for 1 hour of material. Create a services customer satisfaction process is taught by Angelo Paolillo. Upon completion of the course, you can receive an e-certificate from Coursera. The course is taught in Englishand is Paid Course. Visit the course page at Coursera for detailed price information.
1 hour of material
Upcoming
In this 1-hour long project-based course, you will learn how to map your customer interactions, align marketing and service opportunities, design a process for achieving and measuring customer satisfaction.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
