Consumer Psychology

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Free Online Course: Consumer Psychology provided by Swayam is a comprehensive online course, which lasts for 8 weeks long. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from Swayam. Consumer Psychology is taught by Prof.Naveen Kashyap.

Overview
  • Human beings have basic needs that they fulfill by making transactions in the market.Transactions mostly in the form of monetary exchange for goods and services are very basic for the survival of the human race. The present course is designed to study how consumers behave on the market and what the consequences of various behavior patterns. Additionally, the present course also looks at various psychological factors that shape the behavior and actions of the consumer in the global market.INTENDED AUDIENCE: UG/PG/PhDPREREQUISITES: NIL

Syllabus
  • Module 1: Introduction to Consumer Psychology
    Overview of foundation of consumer behavior
    Module 2 : Consumer Decision Making
    Need and Information Search
    Alternate Evaluation and Choice
    Consumption and Post-Purchase Behaviour
    Module 3 : The Individual Consumer
    Consumer perceptions
    Memory and Learning
    Mood, Emotion and Involvement
    Consumer Attitude
    Marketing communications