Overview
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Learn about how to communicate more effectively by taking control of your body language and understanding nonverbal communication from others.
Syllabus
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Introduction
- Maximizing nonverbal communication
- Decoding and encoding nonverbal signals
- Nonverbal communication examples
- Why nonverbal communication matters
- Sending positive nonverbal signals
- How to know if someone is engaged
- How to use confident body language
- How to build rapport
- Identifying negative nonverbal signals
- How to know if someone is disengaged
- How to know if someone is embarrassed
- How to know if someone is nervous
- Your nonverbal communication challenge
