Overview
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Discover the secrets of business writing that engage and inspire action.
Syllabus
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Introduction
- Welcome
- Getting the most from this course
- Understanding business writing
- Introducing the 10 Cs of business writing
- Making your writing complete
- Making your writing concise
- Making your writing clear
- Making your writing conversational
- Making your writing correct
- Making your writing coherent
- Making your writing credible
- Making your writing concrete
- Making your writing courteous
- Making your writing considerate
- Practicing by writing more
- Using a writing process to avoid common errors
- Addressing common grammatical errors
- Addressing common punctuation errors
- Special considerations for email
- Special considerations for reports
- Special considerations for memos
- Special considerations for handwritten notes
- Next steps
