Overview
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Discover how to create a legacy of long-lasting, positive change. Build the leadership skills you need to plan, deliver, and reinforce successful change at your organization.
Syllabus
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Introduction
- Managing change
- Why managers need change capability skills
- Change managers skills for change projects
- Leadership principles for effective change delivery
- Adapting leadership styles when delivering change
- Creative thinking skills for change managers
- Influencing and engagement skills for change managers
- Effect of the learning dip when delivering change
- Assessing learning needs for change projects
- Planning business continuity during change
- Managing resistance in change projects
- Dealing with conflict when delivering change
- Providing emotional support during change projects
- Motivating people during change projects
- Reinforcing and embedding changes
- Supporting transition of change projects
- Managing benefits realization for change projects
- Providing support for change managers
- What's next
