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Communication is the heart of every organization. Everything we do in the workplace or outside is a result from our communication. Communication not only helps people to facilitate the process of sharing information and knowledge, but also helps people to develop relationships with others. Studying communication develops important life skills, critical thinking, problem solving, conflict resolution, team building, and public speaking. Moreover, to be a successful librarian, it is very important to have effective communication skills. Being able to communicate effectively can lead us to become more assertive, have better relationships, and enjoy a happier life.The course ‘Communication Skills’ is developed and offered with an objective to fulfill the following learning outcomes: Understand the different styles of communication, understand the effective speaking skills, develop effective reading comprehensions, understand how to write a good personal profile, improve one’s presentation skills, and develop good writing skills. Course Credit4
Overview
Syllabus
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Weeks
Topics
Week-1
Unit 1: The Basics
Week-2
Unit 2: Social Skills
Unit 3: Introducing the Institution
Week-3
Unit 4: Your Profile
Unit 5: Preparing your Portfolio
Week-4
Unit 6: Preparing your Resume/Curriculum Vitae
Unit 7: The Job Interview
Week-5
Unit 8: Presentation Skills
Week-6
Unit 9: Telephone Skills
Unit 10: Group Discussion
Week-7
Unit 11: Body Language
Week-8
Unit 12: Writing Skills: Some Basic Guidelines
Week-9
Unit 13: Internal Correspondence at the Workplace
Unit 14: External Correspondence at the Workplace
Week-10
Unit 15: Basic Features of Proposals
Week-11
Unit 16: Writing Reports
Week-12
Unit 17: Questionnaire Methods
