Overview
-
Learn the basics of human resources administration, including staffing and training, documentation, benefits and compensation, performance management, and compliance.
Syllabus
-
Introduction
- Welcome
- Course exercise files
- Understand the role of administrative HR
- Treat employees as customers
- Build trust with employees
- Conduct an HR audit
- How to classify employees
- Compensation and benefits
- Company policies and the handbook
- Recordkeeping and personnel files
- Overview of compliance
- Write a job description
- Recruiting
- Prepare for the interview
- Communication skills for effective interviewing
- Diversity in the hiring process
- Hire the selected candidate
- Overview of the performance process
- Conduct performance evaluations
- Employee training and development
- Discipline an employee
- Take grievances
- Exiting employees
- Next steps
